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Billetes en euros

BILLETES SOSPECHOSOS

BILLETES SOSPECHOSOS

¿CÓMO PUEDO SABER SI UN BILLETE ES AUTÉNTICO?
Al igual que los billetes de la primera serie, los de la serie Europa también son fáciles de comprobar. Basta con utilizar el método TOQUE, MIRE, GIRE para comprobar los elementos de seguridad antes de aceptar el billete.

 AUTÉNTICO O FALSO
  > Descargar la aplicación


 

¿Qué debo hacer si sospecho que un billete es falso?

 

Información general

Si alguno de sus billetes no cumple el método TOQUE, MIRE, GIRE, probablemente sea falso y no debería aceptarlo. Si cree que el billete es falso, debe avisar inmediatamente a la Policía o a las autoridades nacionales pertinentes. Para asegurarse de que el billete es auténtico, puede llevarlo a la oficina bancaria más próxima.

 

Todas las oficinas bancarias disponen de equipos especiales de tratamiento de efectivo que permiten comprobar la autenticidad de los billetes en euros. Trate de recordar dónde, cuándo y de quién recibió el billete. Esa información puede resultar muy valiosa para ayudar a encontrar a los falsificadores. Pagar con un billete si se sabe o se sospecha que es falso es delito. Puesto que los billetes falsos carecen de todo valor, tenga cuidado. No recibirá ninguna compensación si acepta un billete falso.

Medidas para dificultar la falsificación

La serie Europa de billetes en euros incorpora elementos de seguridad mejorados que integran tecnología avanzada para dificultar la falsificación.

Si desea más información, póngase en contacto con su banco central nacional.


 

Información para el personal que maneja efectivo

Si maneja grandes cantidades de efectivo habitualmente, podría encontrar un billete sospechoso. Si duda de un billete,

se aconseja:
- decirle al cliente que necesita hablar un momento con su superior o un encargado de seguridad, asegurándose de que el billete permanece en todo momento a la vista del cliente
- retener mentalmente el aspecto físico del cliente
- entretener al cliente
- avisar a la Policía
- anotar la matrícula, la marca y el modelo de su coche (si procede)
- entregar el billete sospechoso a su superior o un encargado de seguridad lo antes posible para que lo hagan llegar a la Policía
- velar por la propia seguridad en todo momento

se desaconseja:
- discutir con el cliente
- impedirle que abandone el lugar, incluso si le ha pedido que espere a la Policía
- devolver el billete al cliente, siempre que sea posible


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